FAQ

Every Question You Have. Answered.

What is the 12 testers for 14 days Google Play requirement?

Google Play now requires developers to have a minimum of 12 active testers on a Closed Testing track for at least 14 consecutive days before they can request access to publish to the production track. This is Google's policy to ensure apps are genuinely tested.

Can I use my own email accounts as the 12 testers?

No. Google requires testers to be distinct, real Google accounts on separate devices. Using your own accounts, duplicate accounts, or accounts linked to the same device violates Google Play policy and will result in your app being rejected or your developer account suspended.

Do testers need to keep the app installed for all 14 days?

Yes. Google actively tracks tester retention. If a tester uninstalls the app before the 14-day period ends, they no longer count toward the minimum — restarting your countdown. That's exactly why our guarantee matters: we replace any tester who drops off, instantly.

How fast can you get 12 testers to join my testing track?

Once you provide your closed testing opt-in link, our team gets to work immediately. Testers are typically joined and active in your Google Play Console within 12 to 24 hours.

Will this get my Google Play Developer account banned?

No. We use real, unique Android devices with genuine Google accounts and distinct IP addresses. Our testers manually opt in through your official testing link — exactly the way real users do. No automation, no bots, no patterns that trigger Google's fraud detection.

What if a tester drops off before 14 days?

We monitor retention daily. If any tester uninstalls your app before the 14-day period completes, we replace them immediately — at zero extra cost to you. Your countdown is protected.

Do I need to answer the Google Production Access Questionnaire?

Yes — after 14 days, Google may ask you to complete a questionnaire before granting full production access. We provide a free guide with recommended answers to help you pass it on the first try.